For example, if the invoice in Reckon / QuickBooks Desktop is for $100.00 and it has a payment of $50.00 against it, and you send over another payment of $100.00, it will fail. QuickBooks error message: You cannot pay more than the amount due.Ĭause: You are trying to apply a payment greater than the outstanding amount on this invoice in Reckon / QuickBooks Desktop.

The 'AppliedToTxnAdd payment amount' field has an invalid value 'xxx.xx'. The specified record does not exist in the list. QuickBooks error message: Invalid argument. The specified record does not exist in the list.ĮRROR - (3140)There is an invalid reference to QuickBooks Customer 'xxx xxx' in the ReceivePayment. Delete the additional accounts in Reckon / QuickBooks Desktop.Ĭause: The invoice may be missing in Reckon / QuickBooks Desktop.įinance Charge Invoice Creation Failed: There is an invalid reference to QuickBooks Customer in the Invoice. Go to the Setup tab in the accounting link and specify the accounts receivable account. Alternatively, there could be multiple accounts receivable accounts in Reckon / QuickBooks Desktop. Object 'xxxx-xxxx-xxxx' specified in the request cannot be found.Ĭause: You are trying to send a payment that either is for the wrong customer, or the invoice has been fully paid. There is an invalid reference to QuickBooks Customer 'xxx xxx' in the CreditMemo. Post the customer across first if it does not exist, or update the customer name as required. The specified record does not exist in the list.Ĭause: The customer on the invoice has either not been created in Reckon / QuickBooks Desktop or the customer name in the two systems does not match. There is an invalid reference to QuickBooks Customer 'xxx xxx' in the Invoice. Shorten the name to 42 characters or less.

The string in the field 'Addr1' is too long.Ĭause: The customer name exceeds 42 characters. In the United Kingdom and United States, it is known as QuickBooks Desktop. In Australia and New Zealand, the accounting package is known as Reckon. The following is a list of error messages you may see if you encounter an issue with the accounting link. Reckon / QuickBooks Desktop Troubleshooting Overview

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